Connect related Jira issues from email
When an email connects two pieces of tracked work, preserve that relationship in Jira so the team can follow the dependency or connection.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
Link Issues
Links two jira issues using a specified link type with optional comment.
Why this helps
Related tickets remain isolated when a dependency or connection is mentioned only in email.
- Make issue relationships visible to the team.
- Keep dependencies easier to trace.
- Avoid rediscovering connections in old email.
Setup
Build it in a few focused steps.
- 1Connect Agent Mail and Jira once in the Notis portal.
- 2Create an automation and describe which issue relationships matter.
- 3Ask Notis to link two clearly identified Jira issues when a new email explicitly connects them, and to report the relationship when issue keys are unclear.
- 4Pick New Email Received as the trigger and choose a report destination.
- 5Test with one real email that references two known issues.
Questions about this workflow
Can Notis choose the link type?
Describe the relationship you want represented. Jira link types depend on those configured in your instance.
What if only one issue is mentioned?
Tell Notis to leave the issues unchanged and report when it cannot identify both issues confidently.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Jira. A trigger fires from one place; an action lands in another.
Agent mail triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
New Email Received
Trigger for new emails in an AgentMail inbox
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Agent mail and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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