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Capture emailed survey responses in Dovetail

Keep survey responses out of the inbox backlog by recording qualifying email replies as Dovetail data points.

Trigger

New Email Received

Trigger for new emails in an AgentMail inbox

Action

Create Data Point

Tool to create a data point within a channel. use after capturing new content to record and classify it in dovetail.

Why this helps

Survey replies arrive mixed with routine email and are easy to overlook or leave uncoded.

  • Keep emailed responses with the rest of your research data.
  • Preserve useful respondent context from the message.
  • Spend less time moving responses between apps.

Setup

Build it in a few focused steps.

  • 1Connect Agent mail and Dovetail once in the Notis portal.
  • 2Create an automation from Automations, New Automation, or tell Notis to create one.
  • 3Describe which emails contain survey responses and which Dovetail channel should receive the data points.
  • 4Pick Agent mail's New Email Received trigger.
  • 5Choose where run reports go and test with one real response email.

Questions about this workflow

Can the workflow classify each response?

You can ask Notis to summarize or classify information present in the email. Specify the channel and classification approach in the instruction.

Does it import responses from an external survey tool?

This workflow is triggered by new Agent mail emails. It handles response content that arrives in the inbox.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Agent mail to Dovetail. A trigger fires from one place; an action lands in another.

Agent mail triggers

Dovetail actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Channel

Tool to create a new channel in dovetail. use after confirming channel details.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Contact

Tool to create a new contact in dovetail. use when you need to register a contact before logging interactions.

ActionInstant

New Email Received

Trigger for new emails in an AgentMail inbox

TriggerPolling

Create Data Point

Tool to create a data point within a channel. use after capturing new content to record and classify it in dovetail.

ActionInstant

Create Insight

Tool to create a new insight in dovetail. use after synthesizing findings when ready to store them. example: "create insight 'q1 user trends' with body '...' for project 'proj 123'."

ActionInstant

Create Topic

Tool to create a new topic in a channel. use after confirming channel id, title, and optional description.

ActionInstant

Delete Channel

Tool to delete an existing channel. use when you need to remove a channel and move it to the project's trash (restorable for 30 days). confirm the channel id before calling.

ActionInstant

Delete Topic

Tool to delete an existing topic. use when you have confirmed the topic id and want to move it to trash (restorable for 30 days). example: "delete topic with id 123e4567-e89b-12d3-a456-426614174000."

ActionInstant

Get Note

Tool to retrieve details of a specific note. use when you have confirmed the note id and need full note metadata from dovetail.

ActionInstant

Connect any two apps with Notis in the middle.

Agent mail and Dovetail, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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