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Check DeskTime API availability on demand

Use a request-driven ping to quickly check whether DeskTime is reachable when an integration needs a status signal.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Ping DeskTime API

Tool to check the api's availability and confirm the service is operational. use when you need to verify that the desktime api is reachable and responsive.

Why this helps

Troubleshooting an integration is slower when you cannot quickly check whether DeskTime responds.

  • Check DeskTime availability when another process requests it.
  • Get a simple reachability result in the run report.
  • Use the ping to help separate availability issues from workflow issues.

Setup

Build it in a few focused steps.

  • 1Connect DeskTime once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name and prompt.
  • 3Ask Notis to ping DeskTime and report whether the API is reachable and responsive.
  • 4Pick a webhook as the trigger and choose where run reports should go.
  • 5Test with one real request and review the ping result.

Questions about this workflow

Does the ping prove a particular project action will succeed?

No. It checks API availability and responsiveness, not every endpoint or action.

Can it automatically retry an action that fails?

This workflow checks availability and reports the result. It does not retry other actions.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Agent mail to Desktime. A trigger fires from one place; an action lands in another.

Agent mail triggers

Desktime actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Project with Optional Task

Tool to create a new project with an optional initial task. use when you need to set up a new desktime project programmatically.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Account Details

Tool to retrieve detailed information about the authenticated user's company account. use after confirming the api key is valid to fetch company name, work settings, account timezone, and timestamp.

ActionInstant

New Email Received

Trigger for new emails in an AgentMail inbox

TriggerPolling

Get All Company Employees

Tool to list all employees in the company, including their roles and statuses. use after confirming valid credentials to fetch the organization’s roster.

ActionInstant

Get Employee Data

Tool to fetch data for all employees within the company. use after verifying the api key is valid.

ActionInstant

Get Employee Projects

Tool to retrieve information about projects assigned to employees, including project names, durations, and statuses. use when you need to fetch per-employee project tracking data for a specific date.

ActionInstant

Get Employee Projects and Apps

Tool to retrieve an employee's tracked projects and application usage. use when you need combined project/app time data for a given employee and date (defaults to current user and today). example: "get projects and apps for employee 711867 on 2025-07-28."

ActionInstant

Get Projects List

Tool to retrieve all active projects for the company, including related tasks. use when you need projects overview after authentication.

ActionInstant

Ping DeskTime API

Tool to check the api's availability and confirm the service is operational. use when you need to verify that the desktime api is reachable and responsive.

ActionInstant

Connect any two apps with Notis in the middle.

Agent mail and Desktime, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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No card. Works with personal or business Desktime.