Fetch DeskTime account details when requested
Retrieve account context at the point another system or process needs it, including work settings and timezone.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Account Details
Tool to retrieve detailed information about the authenticated user's company account. use after confirming the api key is valid to fetch company name, work settings, account timezone, and timestamp.
Why this helps
Looking up account context interrupts a workflow that needs company settings or timezone information.
- Fetch account details on demand.
- Include the company name, work settings, timezone, and timestamp.
- Make account context available in a run report.
Setup
Build it in a few focused steps.
- 1Connect DeskTime once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name and prompt.
- 3Ask Notis to retrieve the available company account details when a request arrives.
- 4Pick a webhook as the trigger and choose where run reports should go.
- 5Test with one real request and check the account information in the report.
Questions about this workflow
Does this modify account work settings?
No. It retrieves account details for review.
What happens if the API key is invalid?
The action description says to confirm the API key is valid before retrieving account details. Review the run report if retrieval fails.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Desktime. A trigger fires from one place; an action lands in another.
Agent mail triggers
Desktime actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Project with Optional Task
Tool to create a new project with an optional initial task. use when you need to set up a new desktime project programmatically.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Account Details
Tool to retrieve detailed information about the authenticated user's company account. use after confirming the api key is valid to fetch company name, work settings, account timezone, and timestamp.
New Email Received
Trigger for new emails in an AgentMail inbox
Get All Company Employees
Tool to list all employees in the company, including their roles and statuses. use after confirming valid credentials to fetch the organization’s roster.
Get Employee Data
Tool to fetch data for all employees within the company. use after verifying the api key is valid.
Get Employee Projects
Tool to retrieve information about projects assigned to employees, including project names, durations, and statuses. use when you need to fetch per-employee project tracking data for a specific date.
Get Employee Projects and Apps
Tool to retrieve an employee's tracked projects and application usage. use when you need combined project/app time data for a given employee and date (defaults to current user and today). example: "get projects and apps for employee 711867 on 2025-07-28."
Get Projects List
Tool to retrieve all active projects for the company, including related tasks. use when you need projects overview after authentication.
Ping DeskTime API
Tool to check the api's availability and confirm the service is operational. use when you need to verify that the desktime api is reachable and responsive.
Connect any two apps with Notis in the middle.
Agent mail and Desktime, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Desktime.