Turn survey requests in Agent mail into Delighted follow-ups
When someone asks how to share feedback, let Notis create or update their Delighted profile and schedule a survey email.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
Create or Update Person
Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.
Why this helps
Feedback requests get buried in the inbox, and sending the right survey later takes another round of admin.
- Respond to survey requests while the conversation is fresh.
- Keep contact details and survey enrollment together in Delighted.
- Reduce the risk of forgetting a promised follow-up.
Setup
Build it in a few focused steps.
- 1Connect Agent mail and Delighted once in the Notis portal.
- 2Create an automation by naming it and describing the outcome in one plain-language instruction.
- 3Choose the New Email Received trigger for the Agent mail inbox.
- 4Select where Notis should send run reports, then test with one real survey request email.
Questions about this workflow
What starts this automation?
A new email arriving in the connected Agent mail inbox starts it. Notis can interpret the message to identify a survey request.
Does it send the survey immediately?
The selected Delighted action creates or updates the person and schedules a survey email. Timing follows the connected Delighted account and the instruction you give Notis.
Can it update a contact who is already in Delighted?
Yes. The action supports creating or updating a person and scheduling a survey email.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Delighted. A trigger fires from one place; an action lands in another.
Agent mail triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom properties.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.
New Email Received
Trigger for new emails in an AgentMail inbox
Create or Update Person
Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.
Delete Pending Survey Requests
Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.
Delete Person
Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.
Get Autopilot Email Configuration
Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.
Get Autopilot SMS Configuration
Tool to retrieve the current Autopilot configuration for SMS distribution. Use when you need to check whether Autopilot is enabled, review survey frequency settings, or examine configuration timestamps for SMS surveys.
List Autopilot SMS Memberships
Tool to retrieve all Autopilot memberships for SMS distribution platform. Use when you need to list people enrolled in Autopilot SMS or filter by specific person details.
Connect any two apps with Notis in the middle.
Agent mail and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Delighted.