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Notis

Turn a new Agent Mail email into a Customer.io broadcast

Let an inbound email prompt a timely campaign. Tell Notis what qualifies and which confirmed broadcast to trigger.

Trigger

New Email Received

Trigger for new emails in an AgentMail inbox

Action

Trigger Broadcast

Tool to manually trigger a broadcast. use when you need to override the default audience and provide personalization data after confirming the broadcast id.

Why this helps

Important customer requests can sit unread while you switch between your inbox and campaign tools.

  • Respond to campaign-worthy messages faster.
  • Keep the reason for triggering a broadcast tied to the original email.
  • Use personalization details from the email when appropriate.

Setup

Build it in a few focused steps.

  • 1Connect Agent Mail and Customer.io once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name.
  • 3In one instruction, specify which inbound emails qualify and the confirmed Customer.io broadcast to trigger.
  • 4Pick the Agent Mail New Email Received trigger and choose where run reports should go.
  • 5Test with one real example email and review the run report.

Questions about this workflow

Can this choose the broadcast automatically?

Only if your instruction identifies the correct confirmed broadcast. Customer.io's Trigger Broadcast action requires an existing broadcast id.

Does every new email trigger the broadcast?

You describe the intended outcome in plain language. Notis can consider the email content, but you pick the app event and do not build filters.

Can this create a campaign?

No. This action manually triggers an existing broadcast; it does not create a campaign.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Agent mail to Customerio. A trigger fires from one place; an action lands in another.

Agent mail triggers

Customerio actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Suppress Customer Profile

Tool to suppress a person. use when you need to permanently delete a customer's profile and prevent them from being re-added.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Integrations

Tool to retrieve a list of integrations in your workspace. use when you need to discover configured integrations.

ActionInstant

New Email Received

Trigger for new emails in an AgentMail inbox

TriggerPolling

Get Messages

Tool to retrieve a list of messages sent from your workspace. use when you need paginated delivery metrics for messages, e.g., list email messages delivered between two timestamps.

ActionInstant

Get Segment Details

Tool to retrieve details of a specific segment. use after identifying the segment id from list segments.

ActionInstant

Get Segment Membership

Tool to retrieve people in a specific segment. use when you need to page through segment membership after identifying segment id.

ActionInstant

Get Segments

Tool to retrieve a list of segments in your workspace. use when you need to fetch all segments after configuring segment rules.

ActionInstant

Get Trigger

Tool to retrieve details about a specific trigger. use after triggering a broadcast to confirm its status and metadata.

ActionInstant

Get Triggers

Tool to retrieve a list of triggers for a specific broadcast. use after identifying broadcast id to inspect associated triggers.

ActionInstant

Connect any two apps with Notis in the middle.

Agent mail and Customerio, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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