Review the triggers attached to a Customer.io broadcast
When a broadcast question arrives, retrieve its associated triggers and keep the review tied to the request.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
Get Triggers
Tool to retrieve a list of triggers for a specific broadcast. use after identifying broadcast id to inspect associated triggers.
Why this helps
Investigating how a broadcast is set up can involve hunting for its id and trigger details across tools.
- Retrieve triggers associated with a specific broadcast.
- Support setup reviews using the context in the incoming email.
- Keep the broadcast question and findings together.
Setup
Build it in a few focused steps.
- 1Connect Agent Mail and Customer.io once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3In one instruction, ask Notis to retrieve triggers for the specific broadcast id referenced in the email and summarize them.
- 4Pick the Agent Mail New Email Received trigger and choose where run reports should go.
- 5Test with one real example email and review the run report.
Questions about this workflow
Does this find a broadcast id automatically?
Get Triggers retrieves triggers for a specific broadcast. The broadcast id must be identifiable from the available context.
Can it change the broadcast triggers?
No. This action retrieves associated trigger details.
What if the email does not identify a broadcast?
The report should state that the specific broadcast id is missing before the lookup can be completed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Customerio. A trigger fires from one place; an action lands in another.
Agent mail triggers
Customerio actions
Recurring trigger
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New Email Received
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Get Trigger
Tool to retrieve details about a specific trigger. use after triggering a broadcast to confirm its status and metadata.
Get Triggers
Tool to retrieve a list of triggers for a specific broadcast. use after identifying broadcast id to inspect associated triggers.
Connect any two apps with Notis in the middle.
Agent mail and Customerio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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