Keep an eye on unanswered knowledge base questions
Set a recurring review so knowledge base questions do not quietly wait for attention.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Knowledge Base Questions
Tool to retrieve knowledge base questions. Use when you need to fetch all questions from the Conveyor knowledge base.
Why this helps
Questions accumulate between manual checks, making it harder to spot what needs an owner or response.
- Create a regular review habit without remembering to open Conveyor.
- See returned questions in a compact summary.
- Make ownership and follow-up easier to notice.
Setup
Build it in a few focused steps.
- 1Connect Conveyor once in the Notis portal.
- 2Create an automation and give it a name.
- 3In one instruction, tell Notis to retrieve the knowledge base questions, summarize the returned items for review, and identify missing ownership information without inventing an owner.
- 4Pick a recurring schedule and choose where run reports go.
- 5Test with one real run and review the summary.
Questions about this workflow
Will this create answers for the questions?
No. This workflow retrieves and summarizes knowledge base questions. It does not submit answers.
Can it identify who owns each question?
Only if ownership information is returned or provided in available context. Otherwise the report can flag ownership as missing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Conveyor. A trigger fires from one place; an action lands in another.
Agent mail triggers
Conveyor actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete a Conveyor document
Tool to delete a specific document. Use when you need to remove a document by its ID.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete folder
Tool to delete a folder by its ID. Use when you need to remove a specific folder after confirming its ID.
New Email Received
Trigger for new emails in an AgentMail inbox
Generate/Validate API Token Guidance
Tool to validate API token and provide guidance. Conveyor does not support API-based token creation; tokens must be created in the Conveyor UI. This action performs a real API call (using the provided metadata) to validate the existing API token and returns structured guidance.
Get Authorization Request
Tool to fetch details of a specific authorization request. Use when you need to retrieve metadata by authorization_request_id.
Get Authorization Requests
Tool to fetch authorization requests. Use when you need to list authorization requests, optionally filtered by status.
Get all authorization requests
Tool to retrieve all authorization requests. Use when you need to list all authorizations; optionally filter by status. Use after authenticating with a valid API token.
Get all Conveyor connections
Tool to retrieve all connections. Use when you need to fetch the complete list of your Conveyor connections. Use after authenticating with a valid API key.
Get all Conveyor documents
Tool to retrieve all documents. Use after authenticating with a valid API key.
Connect any two apps with Notis in the middle.
Agent mail and Conveyor, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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