Get service categories for an emailed policy question
Bring the available service categories into a policy discussion before a service is selected or updated.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
Get Service Categories
Tool to list all service categories. Use when you need to retrieve available categories before filtering or assigning services.
Why this helps
Service policy requests can pause while someone searches for the available category list.
- Retrieve the available categories for a service policy discussion.
- Give the reviewer a current reference for classification.
- Keep the research step tied to the incoming request.
Setup
Build it in a few focused steps.
- 1Connect AgentMail and Control D once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3In one instruction, ask Notis to retrieve Control D service categories when a new email asks how a service should be classified.
- 4Pick AgentMail New Email Received as the trigger and choose where run reports go.
- 5Test with one real service classification question.
Questions about this workflow
Does this list the services inside a category?
No. It retrieves categories. Listing services within a category requires a valid category identifier and a separate action.
Will it assign a category?
No. It returns category options for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Control d. A trigger fires from one place; an action lands in another.
Agent mail triggers
Control d actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Device by ID
Tool to delete a Control-D device. Use when you need to remove a device by its identifier after confirming the device_id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Profile by ID
Tool to delete a profile. Use when you need to remove a profile by its ID after ensuring it is not enforced by any device.
New Email Received
Trigger for new emails in an AgentMail inbox
Delete Profile Rule by Hostname
Tool to delete a specific custom rule by hostname from a profile. Use after confirming profile_id and hostname.
Delete Profile Rule by Rule ID
Tool to delete a specific custom rule by its ID within a profile. Use after confirming profile_id and rule_id.
Delete Profile Rule in Folder
Tool to delete a specific custom rule within a folder. Use after confirming profile_id, rule_id, and folder_id.
Delete Profile Schedule
Tool to delete a specific schedule within a profile. Use after confirming profile_id and schedule_id.
List Known Access IPs
Tool to list known IPs associated with the account. Use when you need to retrieve recent access IPs for device resolver queries.
Get Analytics Endpoints
Tool to list analytics storage regions and their endpoints. Use after authenticating to retrieve available analytics regions.
Connect any two apps with Notis in the middle.
Agent mail and Control d, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Control d.