Remove clearly identified mistaken call records
Handle a specific call correction request without searching the CRM manually.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
Delete Call
This tool allows you to delete a specific call activity in close.com. it is useful for removing incorrectly logged calls or cleaning up call records. the action deletes a call activity using its unique call id and cannot be undone.
Why this helps
A mistaken activity record can linger when the correction is buried in email.
- Act on explicit requests to correct a call record.
- Require enough identifying details before deletion.
- Reduce manual searching for the record in question.
Setup
Build it in a few focused steps.
- 1Connect Agent Mail and Close once in the Notis portal.
- 2Create an automation by telling Notis the outcome you want.
- 3In one instruction, ask Notis to delete a call only when an email explicitly requests removal and identifies the call unambiguously.
- 4Pick the Agent Mail New Email Received trigger and choose where run reports go.
- 5Test with one real correction email that clearly identifies a mistaken call.
Questions about this workflow
Can a deleted call be restored?
The provided Close action describes deletion as irreversible, so only use this automation for explicit, unambiguous correction requests.
What happens if the email does not identify the call clearly?
Tell Notis to skip deletion whenever it cannot confidently identify the specific call record.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Close. A trigger fires from one place; an action lands in another.
Agent mail triggers
Close actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create SMS Message
This tool creates a new sms message in close. the tool allows sending immediate sms messages or logging received sms messages using the provided phone numbers and message content. it includes parameters such as local phone, remote phone, text, status, and source.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Call
Creates a new call record in close.com. this tool allows you to log both inbound and outbound calls associated with a lead, supporting parameters such as lead id, direction, and optional support for contact id, phone, duration, note, recording url, and user id.
New Email Received
Trigger for new emails in an AgentMail inbox
Create Lead
This tool creates a new lead in close crm. it allows users to create a lead with basic company information and optional contact details, including company name, description, website url, lead status, contacts, and addresses. it operates by sending a request to the api endpoint /lead/ on the close crm platform.
Create Task
This tool creates a new task in close.com. tasks are used to track to-do items and can be associated with leads. the tool will create a task with the specified parameters using the provided text, due date, and is complete flags.
Delete Call
This tool allows you to delete a specific call activity in close.com. it is useful for removing incorrectly logged calls or cleaning up call records. the action deletes a call activity using its unique call id and cannot be undone.
Get Notes
This tool retrieves a list of note activities from close. it allows users to fetch notes with optional filtering parameters, including filtering by lead id, user id, and date ranges. the tool returns details such as note content, creation and update dates, and any associated attachments.
Connect any two apps with Notis in the middle.
Agent mail and Close, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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