Review Chatbotkit conversations from an email
Turn an emailed review request into a fresh look at Chatbotkit conversations, with the results delivered to your chosen report channel.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
List Conversations
Tool to retrieve a paginated list of conversations. use when you need to page through conversation history.
Why this helps
A request to check chatbot conversations can get lost while you navigate into Chatbotkit and page through conversation history.
- Retrieve the paginated list of Chatbotkit conversations after an email request.
- Summarize the returned results into a run report.
- Keep the review request and its outcome easy to follow.
Setup
Build it in a few focused steps.
- 1Connect Agent mail and Chatbotkit once in the Notis portal.
- 2Create an automation in the portal or tell Notis to create one, then name it and describe the outcome in one instruction.
- 3Pick Agent mail's New Email Received trigger and specify that the automation should respond to conversation review requests.
- 4Choose where run reports should go, then test with one real review request.
Questions about this workflow
Does this retrieve every conversation message?
The selected action lists conversations with pagination. It does not list the messages within a specific conversation.
Can Notis summarize the results?
The prompt can ask Notis to summarize the data returned by the action. Any detail not included in that data will be unavailable.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Chatbotkit. A trigger fires from one place; an action lands in another.
Agent mail triggers
Chatbotkit actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete Conversation
Tool to send a message to a conversation and receive the bot’s reply. use after retrieving or initiating a conversation id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Integration
Tool to create a new integration. use when you need to set up a support channel integration for a bot after collecting the integration details.
New Email Received
Trigger for new emails in an AgentMail inbox
Create Skillset
Tool to create a new skillset. use when you need to group multiple skills into a single reusable unit.
List Bots
Tool to retrieve a paginated list of all bots. use when you need to browse or manage multiple bots, and iterate pages via cursor.
List conversation messages
Tool to list messages in a conversation with pagination. use after obtaining a conversation id to fetch messages page by page.
List Conversations
Tool to retrieve a paginated list of conversations. use when you need to page through conversation history.
List Datasets
Tool to list datasets. use when you need to browse or paginate through available datasets.
List Integrations
Tool to retrieve a list of trigger integrations. use when you need to browse or manage configured trigger integrations and iterate pages via cursor.
Connect any two apps with Notis in the middle.
Agent mail and Chatbotkit, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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