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Turn email upgrade requests into action

Keep timestamps and editing requests from stalling in your inbox by ordering the requested upgrade for the completed file.

Trigger

New Email Received

Trigger for new emails in an AgentMail inbox

Action

Order Upgrades

Tool to order an upgrade for a specific audio file. use after transcription is complete to add items like timestamps or extra editing. example: 'order timestamps for file 12345'.

Why this helps

Post-transcription requests often wait in email because they require a separate lookup and order step.

  • Catch upgrade requests as they arrive.
  • Start a requested add-on order for its specific completed file.
  • Keep the post-transcription workflow moving.

Setup

Build it in a few focused steps.

  • 1Connect Agent mail and Castingwords once in the Notis portal.
  • 2Create an automation in Automations, then choose New Automation and give it a name.
  • 3Tell Notis to order a requested Castingwords upgrade when a new email identifies a completed file and the upgrade to add.
  • 4Pick the Agent mail New Email Received trigger and choose where run reports should go.
  • 5Test with one real email requesting an upgrade for a completed file.

Questions about this workflow

Can this order timestamps?

Yes, if timestamps are an available upgrade for the specified Castingwords file.

What if the email does not identify the file or the upgrade?

The order needs a specific audio file and requested upgrade. Test with clear request details and review the run report.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Agent mail to Castingwords. A trigger fires from one place; an action lands in another.

Agent mail triggers

Castingwords actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Cancel and Refund Audio File

Tool to cancel an ordered audio file and issue a refund if applicable. use when no transcription work has been done on the file (pre-processing, audio processing, error states).

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Prepay Balance

Tool to retrieve the current prepay balance for the account. use when you need to check available funds before placing new transcription orders.

ActionInstant

New Email Received

Trigger for new emails in an AgentMail inbox

TriggerPolling

Get registered webhook URL

Tool to retrieve the currently registered webhook url for account notifications. use when you need to verify your webhook setup.

ActionInstant

Order Transcript

Tool to create a new transcription order for audio/video at a url. use when you have an accessible media url and need to initiate transcription.

ActionInstant

Order Upgrades

Tool to order an upgrade for a specific audio file. use after transcription is complete to add items like timestamps or extra editing. example: 'order timestamps for file 12345'.

ActionInstant

Register Webhook

Tool to register a webhook url to receive transcript completion notifications. use when you want castingwords to post transcript-complete events to your service endpoint.

ActionInstant

List Available SKUs

Tool to retrieve list of available skus. use when you need to know available services and pricing before placing an order.

ActionInstant

Test Webhook Call

Tool to request a test webhook call for a specific event type. use after registering a webhook url to ensure webhook notifications are functioning properly.

ActionInstant

Connect any two apps with Notis in the middle.

Agent mail and Castingwords, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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