Process a cancellation request for an eligible file
Use a clear request to act on an audio order still in a no-work state, and keep the cancellation result in your run report.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Cancel and Refund Audio File
Tool to cancel an ordered audio file and issue a refund if applicable. use when no transcription work has been done on the file (pre-processing, audio processing, error states).
Why this helps
When a cancellation request arrives outside email, it can still be missed while an eligible order remains open.
- Handle cancellation requests submitted over HTTP.
- Apply the action to a specified audio file.
- Request a refund when applicable and supported by file state.
Setup
Build it in a few focused steps.
- 1Connect Castingwords once in the Notis portal.
- 2Create an automation in Automations, then choose New Automation and give it a name.
- 3Tell Notis to cancel the specified Castingwords audio file and request a refund when applicable if its state shows no transcription work.
- 4Pick a Notis webhook trigger and choose where run reports should go.
- 5Test with one real cancellation request for an eligible file.
Questions about this workflow
What file states are eligible?
No-work states include pre-processing, audio processing, and error states. The action is not for files with transcription work completed.
Is a refund guaranteed?
No. The action issues a refund if applicable.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Castingwords. A trigger fires from one place; an action lands in another.
Agent mail triggers
Castingwords actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel and Refund Audio File
Tool to cancel an ordered audio file and issue a refund if applicable. use when no transcription work has been done on the file (pre-processing, audio processing, error states).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Prepay Balance
Tool to retrieve the current prepay balance for the account. use when you need to check available funds before placing new transcription orders.
New Email Received
Trigger for new emails in an AgentMail inbox
Get registered webhook URL
Tool to retrieve the currently registered webhook url for account notifications. use when you need to verify your webhook setup.
Order Transcript
Tool to create a new transcription order for audio/video at a url. use when you have an accessible media url and need to initiate transcription.
Order Upgrades
Tool to order an upgrade for a specific audio file. use after transcription is complete to add items like timestamps or extra editing. example: 'order timestamps for file 12345'.
Register Webhook
Tool to register a webhook url to receive transcript completion notifications. use when you want castingwords to post transcript-complete events to your service endpoint.
List Available SKUs
Tool to retrieve list of available skus. use when you need to know available services and pricing before placing an order.
Test Webhook Call
Tool to request a test webhook call for a specific event type. use after registering a webhook url to ensure webhook notifications are functioning properly.
Connect any two apps with Notis in the middle.
Agent mail and Castingwords, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Castingwords.