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Turn email leads into Capsule contacts

Capture the sender and any clearly stated organisation details from a new email, then add a contact to Capsule CRM when the information is sufficient.

Trigger

New Email Received

Trigger for new emails in an AgentMail inbox

Action

Create Capsule CRM Party

Tool to create a party in capsule crm. use when you have collected a person's or organisation's details and need to add a new record.

Why this helps

Promising leads can stay buried in the inbox while you switch apps to enter their details.

  • Capture identifiable people and organisations from new emails.
  • Spend less time copying contact details between apps.
  • Avoid creating a record when the email does not contain enough information.

Setup

Build it in a few focused steps.

  • 1Connect Agent Mail and Capsule CRM once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a name and prompt.
  • 3In one instruction, tell Notis to create a Capsule CRM party for a person or organisation identified in each new email when enough details are available.
  • 4Pick the Agent Mail New Email Received trigger and choose where run reports should go.
  • 5Test the automation with one real email and review the run report.

Questions about this workflow

Will every new email create a Capsule CRM contact?

The instruction can ask Notis to create a party only when the email contains enough information to identify a person or organisation.

Can it add an organisation mentioned in the email?

Yes. The action supports creating a person or organisation party. Tell Notis what evidence in the email is enough to create each type.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Agent mail to Capsule crm. A trigger fires from one place; an action lands in another.

Agent mail triggers

Capsule crm actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Capsule CRM Party

Tool to create a party in capsule crm. use when you have collected a person's or organisation's details and need to add a new record.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete Party

Tool to fully delete a specific party (person or organisation) from capsule crm. use when you need to completely remove a party after confirming no active references remain.

ActionInstant

New Email Received

Trigger for new emails in an AgentMail inbox

TriggerPolling

List Deleted Opportunities

Tool to list opportunities deleted or restricted since a given date. use when you need to identify recently deleted or restricted opportunities.

ActionInstant

List deleted parties

Tool to retrieve parties deleted since a given date. use when you need to sync deletions.

ActionInstant

List Entries By Date

Tool to list notes, emails, and completed party tasks in descending order by entry date. use when you need the most recent entries first after authenticating.

ActionInstant

List Organisation Employees

Tool to list employees linked to a specific organisation (party). use when you need to retrieve all employees under a given organisation.

ActionInstant

List Parties

Tool to list all parties (contacts) on the account. use when you need to fetch contacts with optional filters or embed additional related data.

ActionInstant

List Projects

Tool to list projects (cases) from capsule crm. use when you need a paginated or filtered view of projects.

ActionInstant

Connect any two apps with Notis in the middle.

Agent mail and Capsule crm, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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