Give urgent course issues a clear Canvas follow-up
When an urgent course issue arrives by email, put the request and next step into a Canvas conversation for easier follow-up.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
Create conversation
Use to send messages in canvas by creating a new conversation or adding to an existing one; an existing conversation with the same recipients (and matching scope/filter, if specified) may be reused unless `force new` is true.
Why this helps
Time-sensitive course issues are buried in the inbox and compete with lower-priority messages.
- Make urgent issues easier to spot and follow up
- Reduce manual inbox sorting
- Keep context with the Canvas course workflow
Setup
Build it in a few focused steps.
- 1Connect Agent mail and Canvas once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for urgent course issues.
- 3Tell Notis what counts as urgent and what concise context and next step to include in a Canvas conversation.
- 4Choose New Email Received as the trigger and select where run reports should go.
- 5Test with one real urgent issue email and review the conversation.
Questions about this workflow
How should urgency be determined?
Define urgency using signals available in the email, such as an explicit deadline or a stated course access problem.
Will non-urgent email be routed too?
Tell Notis to skip messages that do not meet your urgency criteria and to summarize uncertain cases in the run report.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Canvas. A trigger fires from one place; an action lands in another.
Agent mail triggers
Canvas actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create account notification
Creates a global notification within a canvas account, ensuring `end at` is after `start at` and any specified `notification roles` are valid.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create appointment group
Creates a new appointment group in canvas for schedulable time slots within specified course or group contexts.
New Email Received
Trigger for new emails in an AgentMail inbox
Create an assignment
Creates a new assignment within a specified course in canvas lms.
Create assignment override
Creates an assignment override to adjust due/unlock/lock dates for an assignment in a course, targeting specific students (requires `title`), a group, or a course section; at least one target (`student ids`, `group id`, or `course section id`) is required.
Create Calendar Event
Creates a calendar event with options for recurrence (finite `rrule` series only), section-specific timings, and blackout dates within a specified context.
Create communication channel
Creates a new communication channel (e.g., email, sms, push) for an existing canvas user to receive notifications.
Create content share
Shares a canvas content item to specified users, if the sender has necessary permissions and receiver ids are valid.
Create conversation
Use to send messages in canvas by creating a new conversation or adding to an existing one; an existing conversation with the same recipients (and matching scope/filter, if specified) may be reused unless `force new` is true.
Connect any two apps with Notis in the middle.
Agent mail and Canvas, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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