Move course questions from email into Canvas conversations
Keep course support together: turn incoming Agent mail questions into Canvas conversations with a clear request for a reply.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
Create conversation
Use to send messages in canvas by creating a new conversation or adding to an existing one; an existing conversation with the same recipients (and matching scope/filter, if specified) may be reused unless `force new` is true.
Why this helps
Course questions land in an inbox, where they are easy to lose among unrelated email and harder to follow up on in Canvas.
- Keep course-related replies in Canvas
- Reduce inbox switching during student support
- Make incoming questions easier to follow up
Setup
Build it in a few focused steps.
- 1Connect Agent mail and Canvas once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to identify course-related questions in new email and start a Canvas conversation with the useful context.
- 4Pick New Email Received as the trigger and choose where run reports should go.
- 5Test with one real course question email.
Questions about this workflow
Will every new email create a Canvas conversation?
Describe in your instruction which incoming messages count as course questions. Notis can use the email content to identify relevant requests.
Can I specify what context goes into the conversation?
Yes. Include the details you want Notis to summarize from the email, such as the question, relevant course context, and the sender's request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Canvas. A trigger fires from one place; an action lands in another.
Agent mail triggers
Canvas actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create account notification
Creates a global notification within a canvas account, ensuring `end at` is after `start at` and any specified `notification roles` are valid.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create appointment group
Creates a new appointment group in canvas for schedulable time slots within specified course or group contexts.
New Email Received
Trigger for new emails in an AgentMail inbox
Create an assignment
Creates a new assignment within a specified course in canvas lms.
Create assignment override
Creates an assignment override to adjust due/unlock/lock dates for an assignment in a course, targeting specific students (requires `title`), a group, or a course section; at least one target (`student ids`, `group id`, or `course section id`) is required.
Create Calendar Event
Creates a calendar event with options for recurrence (finite `rrule` series only), section-specific timings, and blackout dates within a specified context.
Create communication channel
Creates a new communication channel (e.g., email, sms, push) for an existing canvas user to receive notifications.
Create content share
Shares a canvas content item to specified users, if the sender has necessary permissions and receiver ids are valid.
Create conversation
Use to send messages in canvas by creating a new conversation or adding to an existing one; an existing conversation with the same recipients (and matching scope/filter, if specified) may be reused unless `force new` is true.
Connect any two apps with Notis in the middle.
Agent mail and Canvas, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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