Act on urgent callback requests from email
When a message clearly asks for an urgent call, get it into the Callpage callback flow without another inbox handoff.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
Widget Call or Schedule
Tool to initiate or schedule a call via widget. use when you need to call immediately or schedule at the first available timeslot through a widget.
Why this helps
Time-sensitive requests can sit unseen while the team works through other email.
- Surface urgent call requests for prompt action
- Start a Callpage call from the contact number in the message
- Send a run report for visibility
Setup
Build it in a few focused steps.
- 1Connect Agent mail and Callpage once in the Notis portal.
- 2Create an automation in the portal or tell Notis in plain language to create one.
- 3Describe that only messages explicitly asking for an urgent call should trigger an immediate Callpage call, and that missing numbers should be reported without calling.
- 4Choose Agent mail's New Email Received trigger and select where run reports should go.
- 5Test with one real urgent callback email and check the run report.
Questions about this workflow
How does it decide a request is urgent?
Set the instruction to require an explicit urgent request in the message. Notis cannot know your urgency policy unless you state it.
Will a missing phone number block the workflow?
Without a usable supplied number, Callpage cannot place the call. Instruct Notis to skip the call and report the missing information.
Does Callpage guarantee the recipient answers immediately?
The action initiates a call. It does not guarantee that the recipient answers.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Callpage. A trigger fires from one place; an action lands in another.
Agent mail triggers
Callpage actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Trigger for new emails in an AgentMail inbox
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Get Widget
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Connect any two apps with Notis in the middle.
Agent mail and Callpage, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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