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Move email callback requests into Callpage scheduling

Keep the inbox from becoming a second scheduling queue. Eligible callback emails can go straight to Callpage's first available slot.

Trigger

New Email Received

Trigger for new emails in an AgentMail inbox

Action

Widget Call or Schedule

Tool to initiate or schedule a call via widget. use when you need to call immediately or schedule at the first available timeslot through a widget.

Why this helps

Callback requests arrive by email, but scheduling them requires another manual step.

  • Reduce manual scheduling handoffs
  • Use the sender's number when it is provided
  • Keep a report of each automation run

Setup

Build it in a few focused steps.

  • 1Connect Agent mail and Callpage once in the Notis portal.
  • 2Create an automation in the portal or tell Notis in plain language to create one.
  • 3Describe that emails requesting a callback should be scheduled with Callpage at its first available timeslot, using only a supplied phone number.
  • 4Choose Agent mail's New Email Received trigger and select where run reports should go.
  • 5Test with one real callback request email and review the outcome in the run report.

Questions about this workflow

Does this workflow schedule a time selected by the sender?

No. It uses Callpage's first available timeslot option. Use a different instruction if your process requires a specific requested time.

What should happen to emails that are not callback requests?

Tell Notis to skip them. The instruction should clearly distinguish a request for a call from a general inquiry.

Can the workflow act without a phone number?

A phone number must be present for a call. Have Notis report the missing number instead of attempting the action.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Agent mail to Callpage. A trigger fires from one place; an action lands in another.

Agent mail triggers

Callpage actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get All Managers

Tool to retrieve a list of managers for a specific widget with pagination. use when you need to page through all managers assigned to a widget after confirming its id.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get All SMS Messages

Tool to retrieve all sms messages for a widget. use when you need to fetch both default and custom sms templates after confirming the widget exists.

ActionInstant

New Email Received

Trigger for new emails in an AgentMail inbox

TriggerPolling

Get All Users

Tool to retrieve a list of all users with pagination. use when you need to page through all users in your callpage account to synchronize or audit user records.

ActionInstant

Get All Widgets

Tool to retrieve a list of widgets with pagination. use when you need to page through all widgets after api authentication.

ActionInstant

Get API Root

Tool to get the root api greeting. use to verify connectivity and retrieve the initial api greeting after setting the api key.

ActionInstant

Get Manager Status Statistics

Tool to retrieve statistical data about manager statuses. use when you need summary counts of enabled and disabled managers for a specific widget.

ActionInstant

Get SMS Statistics

Tool to retrieve statistical data about sms messages. use when you need summary counts of sms messages for a given widget.

ActionInstant

Get Widget

Tool to retrieve details of a specific widget by id. use when you have a widget id and need its complete configuration.

ActionInstant

Connect any two apps with Notis in the middle.

Agent mail and Callpage, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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