Turn incoming bug report emails into BugHerd tasks
Give emailed bug reports a clear home. Notis can create a BugHerd task from the details in each new Agent Mail message.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
Create Task
Tool to add a new task in a project. use when you have the project id and full task details ready.
Why this helps
Bug details arrive in email and get lost before anyone can record or track them in BugHerd.
- Capture reported issues without switching apps to retype them.
- Keep the original message context available in the task details.
- Give incoming bug reports a consistent place to be reviewed.
Setup
Build it in a few focused steps.
- 1Connect Agent Mail and BugHerd once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to create a BugHerd task from each new email that reports a software issue, using the message details and any available project context.
- 4Pick Agent Mail's New Email Received trigger and choose where run reports should go.
- 5Test with one real bug report email and review the created task.
Questions about this workflow
Will every email become a task?
In your instruction, ask Notis to create tasks only for messages that report a software issue. Notis uses the content it receives to decide whether a message matches.
Does this choose a BugHerd project automatically?
The action requires a project context. Include how Notis should identify the project in your instruction, or provide the project context it needs.
Can the task include information that was not in the email?
Notis can use information available in the message and connected app context. Supply any extra details or project guidance that the email does not provide.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Bugherd. A trigger fires from one place; an action lands in another.
Agent mail triggers
Bugherd actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Guest to Project
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Member to Project
Tool to add a member to a project in bugherd. use when you need to add an existing user to a specific project.
New Email Received
Trigger for new emails in an AgentMail inbox
Create Attachment
Tool to add a new attachment to a task using an existing url. use when you have project and task ids and the external file url ready.
Create Column
Tool to create a new column in a project. use when you need to add a custom workflow column after identifying the project id.
Create Comment
Tool to add a new comment to a task. use when you need to record discussion or feedback on an existing task.
Create Project
Tool to create a new project. use when you need to initialize a project after gathering its name and url. example: "create a new project named 'my website' with url 'http://www.example.com'."
Create Task
Tool to add a new task in a project. use when you have the project id and full task details ready.
Create Webhook
Tool to create a new webhook for real-time event notifications. use when you need to configure a callback endpoint for task or comment events. example: "create a webhook for 'task create' events to be sent to 'https://example.com/webhook'."
Connect any two apps with Notis in the middle.
Agent mail and Bugherd, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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