Find item specifications from an email question
Let Notis look up the relevant Boxhero attribute specification when a product question arrives by email.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
Get Item Attribute
Tool to retrieve a specific item attribute by ID. Use when you need to get detailed information about an item attribute specification.
Why this helps
Product specification questions interrupt focused work while you search for the right attribute details in Boxhero.
- Use email context to identify the requested specification.
- Retrieve a specific Boxhero item attribute for review.
- Get a clear report when the request is ambiguous.
Setup
Build it in a few focused steps.
- 1Connect Agent mail and Boxhero once in the Notis portal.
- 2Create an automation in Automations, then choose a name and prompt.
- 3In one instruction, ask Notis to identify the requested item attribute from each new email, retrieve the matching Boxhero attribute specification, and summarize the result.
- 4Pick Agent mail's New Email Received trigger and choose where run reports should go.
- 5Test with one real email asking about a known item attribute.
Questions about this workflow
Can this action retrieve an item's current quantity?
This action retrieves an item attribute specification. Use the item lookup action for a specific item's attributes and inventory quantities.
What if the email describes an attribute but does not identify it?
Ask Notis to compare the request with the available attribute specifications and state when it cannot confidently identify a match.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Boxhero. A trigger fires from one place; an action lands in another.
Agent mail triggers
Boxhero actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Trigger for new emails in an AgentMail inbox
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Get Item Attribute
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Connect any two apps with Notis in the middle.
Agent mail and Boxhero, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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