Look up payment status as soon as a callback arrives
A payment callback can arrive while you are handling other work. Send its transaction ID to a Notis webhook and get the Blackbaud status in a run report.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Payment Transaction
Retrieves payment transaction details from Blackbaud SKY Payments API. Use this to check transaction status, amounts, payment methods, and error details. Transaction IDs come from payment processing endpoints, checkout callbacks, batch operations, or webhook notifications. Requires: Payments API subscription key (Bb-Api-Subscription-Key) and OAuth Bearer token. This retrieves existing transactions; it does not process new payments.
Why this helps
Payment follow-up takes extra attention when transaction IDs and status details are scattered across callback logs and the fundraising system.
- Retrieve payment status from a transaction ID supplied in the callback.
- Surface available amount, payment method, or error details in a run report.
- Reduce manual switching between callback records and Blackbaud.
Setup
Build it in a few focused steps.
- 1Connect Agent mail and Blackbaud once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name and prompt.
- 3In one instruction, ask Notis to use the transaction ID from an incoming HTTP request to retrieve the Blackbaud payment transaction and report the returned status and details.
- 4Pick the Notis webhook trigger and choose where run reports should go.
- 5Test with one real callback containing a transaction ID.
Questions about this workflow
What must the webhook request include?
It must include the Blackbaud payment transaction ID. The action looks up a transaction by ID.
Can this determine whether a payment should be retried?
The action retrieves transaction status and available error details. Ask Notis to report those results; retry rules must be supplied by you.
Does it process a payment?
No. The listed action retrieves transaction details from Blackbaud SKY Payments.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Blackbaud. A trigger fires from one place; an action lands in another.
Agent mail triggers
Blackbaud actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Gifts To Batch
Add one or more gifts (donations) to an existing gift batch in Blackbaud Raiser's Edge NXT. Use this tool when you need to: - Append new gifts to an open batch for later processing - Batch multiple donations together before committing them - Add gifts with detailed information (payments, splits, custom fields) Prerequisites: - The batch must already exist (use a create batch action first if needed) - The batch must be in "open" status (not committed) - You need the batch_id (system record ID) and constituent_id (donor ID) for each gift Note: This action returns response details for all HTTP status codes (including errors). Check the status_code field in the response to determine success (200) vs errors (4xx/5xx).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Gift By ID
Retrieves comprehensive gift details from Blackbaud Raiser's Edge NXT by gift ID. Use this tool when you need to fetch detailed information about a specific gift including: - Gift amount and currency - Donor/constituent information - Gift type and status - Important dates (gift date, post date) - Associated metadata and custom fields The gift_id is the unique system record ID (integer) that identifies the gift in Raiser's Edge NXT.
New Email Received
Trigger for new emails in an AgentMail inbox
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Get Payment Transaction
Retrieves payment transaction details from Blackbaud SKY Payments API. Use this to check transaction status, amounts, payment methods, and error details. Transaction IDs come from payment processing endpoints, checkout callbacks, batch operations, or webhook notifications. Requires: Payments API subscription key (Bb-Api-Subscription-Key) and OAuth Bearer token. This retrieves existing transactions; it does not process new payments.
OneRoster OAuth2 Base API
Tool to interact with Blackbaud OneRoster OAuth2 base endpoints. Use to fetch OpenID configuration (/.well-known/openid-configuration), JWKS key set (publickeys), or obtain an access token via the client credentials grant. Ensure client credentials are configured before using the token operation.
Connect any two apps with Notis in the middle.
Agent mail and Blackbaud, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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