Make email handoffs visible to your team
Turn requests that need another set of hands into a shared Backendless channel update.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
Publish Message
Tool to publish a message to a specified messaging channel. use when you need to send notifications or events to subscribers after confirming channel and payload.
Why this helps
Requests that need a teammate can linger when ownership is unclear.
- Makes incoming handoff requests visible
- Reduces manual forwarding and status checks
- Gives teammates a shared place to coordinate
Setup
Build it in a few focused steps.
- 1Connect Agent mail and Backendless once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis from any channel.
- 3In one instruction, ask Notis to publish new emails requesting a team handoff to your Backendless channel.
- 4Pick Agent mail's New Email Received trigger and choose where run reports go.
- 5Test with one real handoff request.
Questions about this workflow
Can I tell Notis what a handoff request looks like?
Yes. Describe the request in your plain language instruction and test it with a representative email.
Does this assign a person automatically?
The listed Backendless action publishes a message. It does not assign an owner.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Backendless. A trigger fires from one place; an action lands in another.
Agent mail triggers
Backendless actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Tool to create a new directory at the specified path. use when you need to organize files under a new folder structure.
New Email Received
Trigger for new emails in an AgentMail inbox
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Delete File
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Directory Listing
Tool to retrieve a listing of files and directories at a given path. use when browsing or filtering file storage directories.
Connect any two apps with Notis in the middle.
Agent mail and Backendless, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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