Turn policy status checks into timely client updates
Use the policy status information AgencyZoom returns to send clear WhatsApp updates when your team needs clients to know what changed.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Send template message
Send a template message to a whatsapp number.
Why this helps
Status changes can require client communication, but checking records and sending each update by hand adds another follow-up queue.
- Check policy status on a consistent schedule.
- Send approved templates for eligible updates outside the customer service window.
- State only the details present in AgencyZoom records.
Setup
Build it in a few focused steps.
- 1Connect AgencyZoom and WhatsApp once in the Notis portal.
- 2Create an automation in Automations > New Automation and name it Policy Status Updates.
- 3Prompt Notis to review AgencyZoom policies for the status updates your team specifies and send an approved WhatsApp template using returned client and policy details.
- 4Choose a recurring schedule and report channel, then test with one real policy record.
Questions about this workflow
Can Notis detect a change since the last run?
Only if AgencyZoom provides the relevant history or you supply a baseline. Otherwise, specify which current statuses should prompt a message.
Will every status update be sent automatically?
The instruction defines which statuses to review. Use approved templates for business-initiated messages where required.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agencyzoom to Whatsapp. A trigger fires from one place; an action lands in another.
Agencyzoom triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Agencyzoom and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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