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Make it easier for prospects to ask for a callback

Turn a lead event into a simple callback invitation that gives the prospect a clear way to continue the conversation.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Send template message

Send a template message to a whatsapp number.

Why this helps

Sales teams can lose momentum when a prospect needs a callback but there is no simple next step in the follow-up.

  • Start outreach from an incoming HTTP request.
  • Use an approved template for eligible business-initiated messages.
  • Give the prospect a concise callback path.

Setup

Build it in a few focused steps.

  • 1Connect AgencyZoom and WhatsApp once in the Notis portal.
  • 2Create an automation in Automations > New Automation and name it Sales Callback Invitation.
  • 3Tell Notis to use the webhook context to find the AgencyZoom lead and send an approved WhatsApp template inviting the prospect to request a callback.
  • 4Choose a webhook trigger and report channel, then test with one real lead.

Questions about this workflow

Does this workflow place a call?

No. It sends a WhatsApp template invitation to request a callback; a person on your team must handle the callback.

What if the prospect is inside the 24-hour window?

The instruction can use an eligible messaging approach for the current conversation. Template approval and WhatsApp delivery rules still apply.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Agencyzoom to Whatsapp. A trigger fires from one place; an action lands in another.

Agencyzoom triggers

Whatsapp actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create message template

Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete message template

Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.

ActionInstant

Get business profile

Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.

ActionInstant

Get media

Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.

ActionInstant

Get media info

Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.

ActionInstant

Get message templates

Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.

ActionInstant

Get phone number

Get details of a specific phone number associated with a whatsapp business account.

ActionInstant

Get phone numbers

Get all phone numbers associated with a whatsapp business account (waba).

ActionInstant

Connect any two apps with Notis in the middle.

Agencyzoom and Whatsapp, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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