Make client service escalations actionable in Linear
When an escalation needs team coordination, send the relevant Agencyzoom details into a Linear issue so the response has a clear home.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Why this helps
Service concerns can be hard to coordinate when account context and internal action tracking are split across tools.
- Create a clear place to coordinate an escalation
- Carry useful account context into the issue
- Make next steps easier to track across the team
Setup
Build it in a few focused steps.
- 1Connect Agencyzoom and Linear once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis in plain language.
- 3In one instruction, define which service concerns warrant an issue and what response context to include.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real escalation example.
Questions about this workflow
Can it infer urgency?
Ask it to use urgency only when Agencyzoom provides evidence or you supply a rule. Otherwise have it summarize the concern without guessing.
What does the webhook do?
It starts the Notis automation when an HTTP request is received.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agencyzoom to Linear. A trigger fires from one place; an action lands in another.
Agencyzoom triggers
Linear actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a comment
Creates a new comment on a specified linear issue.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Agencyzoom and Linear, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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