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Follow up on unanswered vendor invoice questions

Bring unanswered invoice questions back into view so they do not wait in the inbox indefinitely.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Create email draft

Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.

Why this helps

Vendor clarification requests often need a second touch, but busy weeks make unanswered threads easy to miss.

  • Find clarification threads that may need another look.
  • Prepare a focused follow-up for a person to review.
  • Use available thread context to avoid repeating the original question.

Setup

Build it in a few focused steps.

  • 1Connect Affinda and Gmail once in the Notis portal.
  • 2Create an automation named Vendor Response Follow-up and describe how to identify unanswered invoice questions and draft a follow-up.
  • 3Pick the recurring schedule trigger and choose where run reports should go.
  • 4Test with real vendor threads and verify that no replies are overlooked.

Questions about this workflow

Can it be certain a vendor has not responded?

It can inspect available thread content. Verify uncertain or incomplete threads before sending a follow-up.

Will it send the follow-up automatically?

The workflow creates a draft for review. A person checks the thread and decides whether to send it.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Affinda to Gmail. A trigger fires from one place; an action lands in another.

Affinda triggers

Gmail actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Modify email labels

Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create email draft

Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.

ActionInstant

Create label

Creates a new label with a unique name in the specified user's gmail account.

ActionInstant

Delete Draft

Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.

ActionInstant

Delete message

Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.

ActionInstant

Fetch emails

Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.

ActionInstant

Fetch message by message ID

Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.

ActionInstant

Fetch Message by Thread ID

Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.

ActionInstant

Connect any two apps with Notis in the middle.

Affinda and Gmail, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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