Connect Jira tickets for related address cases
When a webhook identifies related delivery tickets, link them in Jira so the relationship is visible during follow-up.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Link Issues
Links two jira issues using a specified link type with optional comment.
Why this helps
Separate Jira tickets can hide that several address problems belong to the same delivery situation.
- Make related delivery work easier to navigate.
- Keep the relationship visible inside Jira.
- Use the relationship information supplied in the request.
Setup
Build it in a few focused steps.
- 1Connect Addresszen and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for linking address cases.
- 3Tell Notis to link the two Jira issues named in the webhook request using the relationship described there.
- 4Choose notis_webhook and select where run reports should go.
- 5Test with one real pair of related Jira issue keys.
Questions about this workflow
Can Notis decide how two issues are related?
The request should include the relationship or your instruction should define how to interpret the supplied context.
What if the webhook only includes one Jira issue?
The link action needs two issues. Include both issue references in the request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Addresszen to Jira. A trigger fires from one place; an action lands in another.
Addresszen triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Addresszen and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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