Keep unresolved address questions moving
Turn open address questions into a short queue of follow-ups ready for your review.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Why this helps
A customer clarification request can sit in an email thread long after the original message is easy to find.
- Revisit open address questions on a predictable schedule.
- Check the supplied location before preparing the next message.
- Create drafts for your review without automatically contacting customers.
Setup
Build it in a few focused steps.
- 1Connect Addresszen and Gmail once in the Notis portal.
- 2Create an automation named Unresolved address follow-ups.
- 3Tell Notis: search Gmail for recent address-confirmation threads that still appear unresolved, check any supplied address with Addresszen, and draft a polite follow-up for cases that still need customer information; do not send it.
- 4Choose a recurring schedule and select where run reports should go.
- 5Test with one real unresolved thread and verify that the draft has the right context.
Questions about this workflow
How does it know a question is unresolved?
Specify the search scope and what evidence in the available Gmail messages indicates the customer still needs to respond. Review results during testing.
Are follow-ups sent automatically?
No. This workflow creates drafts for you to review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Addresszen to Gmail. A trigger fires from one place; an action lands in another.
Addresszen triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Addresszen and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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