Make a service handoff easier with WhatsApp contacts
When a request needs a person, share a useful contact card after checking the submitted contact details.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send contacts
Send contacts whatsapp number. note: the message will be delivered to the recipient only if they have initiated a conversation first.
Why this helps
Finding and retyping a service contact during a handoff adds friction and increases the chance of a wrong number.
- Reduce manual contact re-entry during a handoff.
- Pair contact validation with a useful next step.
- Help keep service details together in the conversation.
Setup
Build it in a few focused steps.
- 1Connect Addressfinder and WhatsApp once in the Notis portal.
- 2Create a named automation in Automations, New Automation.
- 3Tell Notis to validate the submitted contact details and share the specified service contact when a handoff is appropriate.
- 4Choose the webhook trigger and select a destination for run reports.
- 5Test with one real handoff and a recipient who has messaged your WhatsApp business.
Questions about this workflow
Does Addressfinder supply the service contact to share?
The source description supports checking contact details. Specify the service contact to share in the request or your instruction.
Will the contact card deliver to a new WhatsApp recipient?
The Send contacts action notes that the recipient must have initiated a conversation first.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Addressfinder to Whatsapp. A trigger fires from one place; an action lands in another.
Addressfinder triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Addressfinder and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Whatsapp.