Use WhatsApp templates for critical Adafruit IO alerts
Reach the right person with a pre-approved template when a critical device alert comes in.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send template message
Send a template message to a whatsapp number.
Why this helps
Critical readings may need an outbound notification even when the recipient has not recently messaged your business.
- Use an approved template for notifications outside the 24-hour window
- Share the critical alert details provided in the webhook request
- Keep device escalation messages consistent
Setup
Build it in a few focused steps.
- 1Connect Adafruit IO and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name the critical alert.
- 3Tell Notis to send an approved WhatsApp template with the critical reading and context from each webhook request.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real example and confirm the WhatsApp template is approved before relying on it.
Questions about this workflow
Does the template need approval?
Yes. WhatsApp must approve a template before it can be used.
Can this workflow invent the missing device details?
No. Put the device name, reading, and relevant context in the webhook request, or the message may lack those details.
When is a template useful?
Templates are required for marketing messages and messages sent outside the 24-hour window.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Adafruit IO to Whatsapp. A trigger fires from one place; an action lands in another.
Adafruit IO triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Adafruit IO and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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