Follow up on a campaign event with an approved WhatsApp template
Turn a campaign-related handoff into a consistent WhatsApp follow-up using a template approved for your account.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send template message
Send a template message to a whatsapp number.
Why this helps
Important follow-ups can stall when the campaign outcome and the next message live in different tools.
- Use an approved template for the follow-up.
- Keep the message consistent with your chosen wording.
- Start from contact details supplied in the webhook.
Setup
Build it in a few focused steps.
- 1Connect ActiveTrail and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name and prompt.
- 3Describe in one instruction when to send the approved template and how to use the contact details provided.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real example and verify the recipient and template.
Questions about this workflow
Does this workflow create or approve the template?
No. The WhatsApp template must already be approved before it can be used.
What starts the automation?
A Notis webhook starts it. Use this only when your ActiveTrail-connected process can send the relevant event and contact details to that webhook.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveTrail to Whatsapp. A trigger fires from one place; an action lands in another.
ActiveTrail triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
ActiveTrail and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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