Reply in context about an ActiveMerge signature packet
Keep signature follow-ups connected to the conversation, so recipients can see exactly what your message refers to.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send reply
Send a reply to a specific message in a whatsapp conversation. this creates a contextual reply that shows which message you're responding to. note: the reply will be delivered to the recipient only if they have texted first.
Why this helps
Signature requests are easy to lose in a busy inbox, especially when a follow-up lands without context.
- Tie the follow-up to a specific WhatsApp message.
- Explain the action needed using the packet details included with the request.
- Reduce manual searching for the right conversation.
Setup
Build it in a few focused steps.
- 1Connect ActiveMerge and WhatsApp once in the Notis portal.
- 2Create an automation in the portal or tell Notis to create one from any channel.
- 3Describe that Notis should reply to the specified WhatsApp message with a brief signature packet follow-up.
- 4Choose the webhook trigger and where run reports should go.
- 5Call the webhook with one real message reference and packet update, then review the reply.
Questions about this workflow
Does ActiveMerge provide the WhatsApp message reference?
This workflow needs the request to include the WhatsApp message reference for the reply. Supply it if your process has it; otherwise this action cannot target a specific message.
What can the reply say?
Notis can turn the packet update included in the request into a concise follow-up. Keep the request limited to the details the recipient needs.
Can this send a first message to the recipient?
No. A contextual reply requires a specific message in a conversation, and WhatsApp only delivers replies when the recipient has texted first.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link ActiveMerge to Whatsapp. A trigger fires from one place; an action lands in another.
ActiveMerge triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
ActiveMerge and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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