Let leads choose their next step
Replace an open-ended back-and-forth with a few clear options that make it easier for a lead to respond.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send interactive buttons
Send an interactive button message to a whatsapp number. button messages allow users to quickly respond by tapping up to 3 predefined buttons. perfect for yes/no questions, quick choices, or call-to-action scenarios. note: the message will be delivered to the recipient only if they have texted first.
Why this helps
A broad follow-up question can leave busy leads unsure how to reply.
- Offer up to three concise choices based on webhook context.
- Make the next step easy to answer with a tap.
- Use only with recipients who have texted the business first.
Setup
Build it in a few focused steps.
- 1Connect ActiveCampaign and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Describe in one instruction how to turn the supplied lead context into up to three helpful reply buttons.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Start the webhook with one real lead example and check the choices and delivery eligibility.
Questions about this workflow
Where does the lead context come from?
It must be included in the HTTP request that starts the Notis webhook. ActiveCampaign trigger events are not listed for this source.
Who can receive interactive buttons?
The action notes that button messages are delivered only if the recipient has texted your WhatsApp business number first.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Active campaign to Whatsapp. A trigger fires from one place; an action lands in another.
Active campaign triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Active campaign and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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