Follow up with campaign leads on WhatsApp
Give each new lead a timely, relevant next step without switching between your campaign tools and WhatsApp.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send message
Send a text message to a whatsapp number. note: the message will reflect on the recipient's phone number only if they have texted first.
Why this helps
New leads can sit untouched while you move between campaign reports and conversations.
- Summarize the lead context included in the webhook before writing.
- Keep the message brief and specific to the lead's stated interest.
- Send only to a recipient who has already messaged your WhatsApp business number.
Setup
Build it in a few focused steps.
- 1Connect ActiveCampaign and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Describe in one instruction how to use the incoming lead context to draft and send a WhatsApp follow-up.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Start the webhook with one real lead example and confirm the message and delivery eligibility.
Questions about this workflow
Does ActiveCampaign provide a trigger for this workflow?
No ActiveCampaign trigger event is listed here. The workflow starts when an HTTP request reaches the Notis webhook, and that request must include the lead context to use.
Can this message reach a lead who has never messaged us on WhatsApp?
The Send message action delivers only if the recipient has texted your WhatsApp business number first.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Active campaign to Whatsapp. A trigger fires from one place; an action lands in another.
Active campaign triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Active campaign and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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