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Keep refund follow-up visible with a recurring review

Review recent Stripe refunds at a steady cadence and bring unresolved customer follow-up into view.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

List Refunds

Lists stripe refunds, sorted by creation date descending (newest first), with optional filtering by charge or payment intent and pagination support.

Why this helps

Refund records and customer conversations can become disconnected when teams review them only on demand.

  • Create a recurring view of recent refund activity.
  • Use charge or payment intent references to focus the review.
  • Keep refund follow-up visible in the run report.

Setup

Build it in a few focused steps.

  • 1Connect ActiveCampaign and Stripe once in the Notis portal.
  • 2Create an automation named for recurring refund review.
  • 3Tell Notis to retrieve Stripe refunds for the chosen review period and summarize records needing customer follow-up.
  • 4Choose a recurring Notis schedule and select where run reports should go.
  • 5Run once against a real period and review the report.

Questions about this workflow

Does the workflow know which customer conversations need follow-up?

Only if that information is supplied. The listed Stripe refund action returns refund data, and no ActiveCampaign trigger data is available here.

Can I focus on a specific transaction?

Yes. The Stripe action supports filtering by charge or payment intent, and can paginate results.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Active campaign to Stripe. A trigger fires from one place; an action lands in another.

Active campaign triggers

Stripe actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Cancel subscription

Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Confirm payment intent

Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.

ActionInstant

Create Customer

Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.

ActionInstant

Create an invoice

Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.

ActionInstant

Create payment intent

Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.

ActionInstant

Create a price

Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.

ActionInstant

Create product

Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.

ActionInstant

Create Refund

Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.

ActionInstant

Connect any two apps with Notis in the middle.

Active campaign and Stripe, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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