Put ActiveCampaign customer follow-up in the right Jira hands
When a customer request arrives, assign the existing Jira issue to the person responsible for the next step.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Why this helps
A follow-up request can sit idle when its Jira issue is known but nobody is clearly responsible.
- Give a Jira follow-up issue a clear assignee.
- Reduce manual routing steps.
- Keep responsibility visible in the work tracker.
Setup
Build it in a few focused steps.
- 1Connect ActiveCampaign and Jira once in the Notis portal.
- 2Create an automation in the portal or tell Notis from any channel.
- 3Describe the issue and supplied owner to assign in one instruction.
- 4Choose a webhook trigger and where run reports should go.
- 5Test with one real example and confirm the issue is assigned to the intended user.
Questions about this workflow
Can the workflow assign to someone from an email address?
The Jira action supports email or name lookup. Include the owner's email or unambiguous display name in the request.
Can it create an issue first?
This workflow assigns an existing issue. Include its Jira key or enough context to identify it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Active campaign to Jira. A trigger fires from one place; an action lands in another.
Active campaign triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Active campaign and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Jira.