Keep customers informed when weather disrupts service
Use the forecast and your service guidance to send customers one clear update in WhatsApp.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send message
Send a text message to a whatsapp number. note: the message will reflect on the recipient's phone number only if they have texted first.
Why this helps
When weather changes service plans, writing consistent customer updates adds to an already busy moment.
- Use your supplied service policy and messaging tone.
- Check local conditions as a disruption decision arises.
- Send a clear update through WhatsApp.
Setup
Build it in a few focused steps.
- 1Connect AccuWeather and WhatsApp once in the Notis portal.
- 2Create an automation named Weather disruption customer update.
- 3Tell Notis the location and customer guidance to use, then send a concise update to the selected recipient.
- 4Pick a webhook trigger and choose where run reports go.
- 5Test with one real example, confirming the recipient has texted first.
Questions about this workflow
Can it determine our cancellation policy?
Provide your policy in the instruction. Notis should not assume operational rules that you have not supplied.
Can this message go outside the 24-hour WhatsApp window?
Use an approved template for messages outside that window. This workflow uses a regular message and therefore depends on the recipient having texted first.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link AccuWeather to Whatsapp. A trigger fires from one place; an action lands in another.
AccuWeather triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
AccuWeather and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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