Follow up on credential verification in context
Keep verification follow-up attached to the conversation that needs attention.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send reply
Send a reply to a specific message in a whatsapp conversation. this creates a contextual reply that shows which message you're responding to. note: the reply will be delivered to the recipient only if they have texted first.
Why this helps
Verification questions can get separated from the message that explains what the recipient needs.
- Tie a follow-up to a specific WhatsApp message
- Use verification information available from Accredible
- Keep a question or next step visible in the original conversation
Setup
Build it in a few focused steps.
- 1Connect Accredible certificates and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, with a name that describes the verification follow-up.
- 3Describe in one instruction how to review the reported verification and reply to the relevant WhatsApp message.
- 4Pick a webhook trigger and choose where run reports should go.
- 5Test with one real verification and conversation example.
Questions about this workflow
Does this workflow detect verifications on its own?
No. A webhook request starts the workflow. Your verification process needs to send the relevant event to Notis.
What does Send reply do?
It sends a reply to a specific message in a WhatsApp conversation and shows which message the reply is responding to.
Can the workflow decide what the verification means?
Notis can analyze verification data returned by Accredible, but the prompt should define what follow-up is appropriate for your process.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Accredible certificates to Whatsapp. A trigger fires from one place; an action lands in another.
Accredible certificates triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Accredible certificates and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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