Send certificate details when a recipient asks
Answer certificate requests in the conversation where they arrived.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send message
Send a text message to a whatsapp number. note: the message will reflect on the recipient's phone number only if they have texted first.
Why this helps
Finding a credential and replying to a request can interrupt focused work and delay the recipient.
- Respond to credential requests from a webhook
- Keep the reply in WhatsApp
- Reduce time spent searching for issued certificates
Setup
Build it in a few focused steps.
- 1Connect Accredible certificates and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for certificate requests.
- 3Describe in one instruction how to find the requested credential and send its details in a WhatsApp message.
- 4Pick a webhook trigger and choose where run reports should go.
- 5Test with one real request from a recipient who has messaged first.
Questions about this workflow
Can WhatsApp send the message to any recipient?
The Send message action delivers only if the recipient has texted first. Test with a recipient who initiated the conversation.
What starts the workflow?
A webhook request starts it when your request intake process reports a certificate request to Notis.
What if the certificate cannot be found?
The prompt can ask Notis to report that it could not locate the credential, rather than send unverified details.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Accredible certificates to Whatsapp. A trigger fires from one place; an action lands in another.
Accredible certificates triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Accredible certificates and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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