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Keep Accredible certificate recipients in Salesforce

When a certificate is issued, send its recipient details to Notis and create a Salesforce contact without retyping the information.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create contact

Creates a new contact in salesforce with the specified information.

Why this helps

Certificate recipients can end up outside your customer records, making relevant follow-up harder to remember.

  • Keep credential recipients searchable alongside customer contacts.
  • Reduce manual entry after a certificate is issued.
  • Use a consistent instruction to handle each incoming recipient.

Setup

Build it in a few focused steps.

  • 1Connect Accredible certificates and Salesforce once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a clear name and prompt.
  • 3Describe that Notis should use the recipient details in each incoming request to create a Salesforce contact, avoiding duplicates when the details identify an existing contact.
  • 4Choose the webhook trigger and where run reports should go.
  • 5Test with one real certificate recipient request and review the Salesforce contact.

Questions about this workflow

Does Accredible start this automatically?

Accredible certificates has no listed trigger event here. A webhook starts the automation when an HTTP request is sent to it with the recipient details.

What if the recipient already has a Salesforce contact?

Tell Notis how to identify an existing contact, such as by email, and what to do when it finds one. Confirm the behavior with a real example.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Accredible certificates to Salesforce. A trigger fires from one place; an action lands in another.

Accredible certificates triggers

Salesforce actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Salesforce Account

Deprecated: creates a new salesforce account using a json post request, requiring 'name'; specific fields (e.g., custom, dunsnumber) may have org-level prerequisites.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add contact to campaign

Adds a contact to a campaign by creating a campaignmember record, allowing you to track campaign engagement.

ActionInstant

Add lead to campaign

Adds a lead to a campaign by creating a campaignmember record, allowing you to track campaign engagement.

ActionInstant

Add product to opportunity

Adds a product (line item) to an opportunity. the product must exist in a pricebook entry that's associated with the opportunity's pricebook.

ActionInstant

Apply lead assignment rules

Applies configured lead assignment rules to a specific lead, automatically routing it to the appropriate owner based on your organization's rules.

ActionInstant

Associate contact to account

Associates a contact with an account by updating the contact's accountid field.

ActionInstant

Clone opportunity with products

Clones an opportunity and optionally its products (line items). creates a new opportunity with the same field values and products as the original.

ActionInstant

Clone record

Creates a copy of an existing salesforce record by reading its data, removing system fields, and creating a new record. optionally apply field updates to the clone.

ActionInstant

Connect any two apps with Notis in the middle.

Accredible certificates and Salesforce, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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