Send approved WhatsApp updates from Ably events
Use an approved template for a relevant update when a regular WhatsApp message may not be available.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send template message
Send a template message to a whatsapp number.
Why this helps
Time-sensitive updates can stall when the right approved message format is not ready.
- Use a template for messages outside the 24-hour window.
- Pass along event details supplied to Notis.
- Keep recurring operational updates consistent.
Setup
Build it in a few focused steps.
- 1Connect Ably and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to send the appropriate approved template with the relevant details from the request.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real example and verify the template is approved and the content is accurate.
Questions about this workflow
Does the template need approval?
Yes. WhatsApp templates must be approved before they can be used.
Can this send marketing messages?
The send template message action can send a template. Follow WhatsApp's applicable consent and messaging rules.
What if the needed template is not approved?
It cannot be used until WhatsApp approves it. Use the get template status action separately to check status.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ably to Whatsapp. A trigger fires from one place; an action lands in another.
Ably triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Ably and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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