Get Ably incident alerts in WhatsApp
When an incident event reaches your webhook, send the key details to the WhatsApp contact who needs to act.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send message
Send a text message to a whatsapp number. note: the message will reflect on the recipient's phone number only if they have texted first.
Why this helps
Important incident signals can get buried while you switch between Ably and your messaging app.
- See incident details in a familiar chat.
- Include only the event details provided in the request.
- Reduce the need to monitor Ably continuously.
Setup
Build it in a few focused steps.
- 1Connect Ably and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to summarize each incoming incident event and send the summary to the intended WhatsApp number.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real incident example and confirm the message is useful.
Questions about this workflow
Does Ably provide a trigger event for this workflow?
No Ably trigger event is listed here. The workflow starts when an HTTP request reaches the Notis webhook.
Can the message include details that are not in the request?
Not unless Notis can retrieve them from connected Ably data or you provide them. Ask Notis to include only details available to it.
Can WhatsApp deliver the message to any number?
The recipient must have texted the WhatsApp business number first for this send message action to deliver.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ably to Whatsapp. A trigger fires from one place; an action lands in another.
Ably triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Ably and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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