Share the right contact from an event
When an event includes a person who needs follow-up, put their contact card into the right WhatsApp conversation.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send contacts
Send contacts whatsapp number. note: the message will be delivered to the recipient only if they have initiated a conversation first.
Why this helps
Contact details in event payloads can be copied incorrectly or left behind during handoffs.
- Reduce manual copying of contact details.
- Make event follow-up easier from a phone.
- Keep the contact associated with the supplied event context.
Setup
Build it in a few focused steps.
- 1Connect Ably and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to send a contact card for the person identified in the request and include a brief event note if appropriate.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real event and check the contact details before relying on the handoff.
Questions about this workflow
Can this create a contact from missing details?
No. The request must include contact details or Notis must be able to retrieve them from connected data.
Will the contact card always be delivered?
The recipient must have initiated a conversation with the WhatsApp business number first.
Can this send an event summary too?
The prompt can ask Notis to include a brief note if supported by the available action inputs. Keep the contact information grounded in the request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ably to Whatsapp. A trigger fires from one place; an action lands in another.
Ably triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Ably and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Whatsapp.