Escalate chatbot issues from Ably to Telegram
Give the person on call a compact problem summary and a clear reason to take a look.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
A chatbot problem can be hard to spot when its event is buried in a stream or needs someone to relay it.
- Put reported issues in a visible response channel
- Summarize supplied error context
- Make the requested next step easy to see
Setup
Build it in a few focused steps.
- 1Connect Ably and Telegram once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis what you want from any channel.
- 3In one instruction, ask Notis to summarize reported chatbot issues and send the issue and requested follow-up to Telegram.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real issue event and check that its supplied context appears correctly.
Questions about this workflow
Will this detect chatbot failures without a webhook request?
No. A Notis webhook request starts this workflow, and it needs to include the issue information you want summarized.
Can it send an alert to an existing group?
Yes, if the connected Telegram bot can send messages to that chat.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ably to Telegram. A trigger fires from one place; an action lands in another.
Ably triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Ably and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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