Keep the right people watching event-driven work
When an event identifies someone who needs updates, add them to the Jira issue's watchers.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Why this helps
People miss follow-up because they were never added to the issue where updates happen.
- Help relevant teammates receive issue updates
- Reduce manual watcher maintenance
- Keep awareness connected to the work
Setup
Build it in a few focused steps.
- 1Connect Ably and Jira once in the Notis portal.
- 2Create an automation from any channel or in Automations, New Automation, and give it a name.
- 3Tell Notis to add the identified user as a watcher on the Jira issue identified by the webhook event.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real event and check the issue's watcher list.
Questions about this workflow
What information is needed to add a watcher?
The Jira action requires an issue and the user's account id. Include identifying details in the event or instruction so Notis can resolve the user.
Can a user be identified by email?
The separate Jira Find Users action can search by email, display name, or username to find account ids.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ably to Jira. A trigger fires from one place; an action lands in another.
Ably triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Ably and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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