Apply Stripe subscription changes requested in WhatsApp
Handle a plan or subscription change from the conversation, with the subscription ID and requested change supplied.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Subscription
Updates an existing, non-canceled stripe subscription by its id, ensuring all referenced entity ids (e.g., prices, coupons) are valid and automatic tax liability is correctly specified if enabled.
Why this helps
A subscription change agreed in chat can be forgotten or delayed before it reaches Stripe.
- Carry a subscription change into Stripe promptly.
- Identify the intended subscription with its ID.
- Report missing or invalid referenced entities.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Stripe once in the Notis portal.
- 2Create an automation for subscription changes.
- 3Tell Notis in one instruction to apply only the clearly requested changes to the non-canceled subscription identified in the webhook, and report missing IDs or details.
- 4Choose the Notis webhook trigger and a run report channel.
- 5Test with one Stripe test subscription and inspect the updated record.
Questions about this workflow
Can a canceled subscription be updated?
No. The listed Stripe update action is for an existing, non-canceled subscription.
What if a plan change references a price?
Include a valid Stripe price ID in the webhook request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Stripe. A trigger fires from one place; an action lands in another.
2chat triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
2chat and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Stripe.