Schedule Stripe subscription cancellations from WhatsApp
A clear cancellation request can reach Stripe without waiting for someone to revisit the chat.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Why this helps
Cancellation requests are easy to lose in a busy inbox, creating unnecessary follow-up and customer frustration.
- Route a clear request to the identified subscription.
- Use the action's end of current period cancellation behavior.
- Keep a report of the cancellation attempt.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Stripe once in the Notis portal.
- 2Create an automation for cancellation requests.
- 3Tell Notis in one instruction to cancel at period end only when the webhook identifies an explicit request and includes a Stripe subscription ID.
- 4Choose the Notis webhook trigger and a run report channel.
- 5Test with one suitable Stripe test subscription and verify its status.
Questions about this workflow
Does this cancel immediately?
The described action cancels at the end of the current billing period.
Can metered usage be invoiced?
The action supports an option to invoice immediately for metered usage. Include that instruction only when it is appropriate for the request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Stripe. A trigger fires from one place; an action lands in another.
2chat triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
2chat and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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