Keep Stripe customer details current from WhatsApp
Handle a customer detail change in the chat where it arrives, then update the identified Stripe record.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Customer
Updates an existing stripe customer, identified by customer id, with only the provided details; unspecified fields remain unchanged.
Why this helps
Address or contact changes in chat are easy to forget when they require a separate Stripe update.
- Reduce retyping customer changes from chat.
- Use a customer ID supplied with the webhook to identify the record.
- Leave unspecified Stripe fields unchanged.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Stripe once in the Notis portal.
- 2Create an automation for customer detail changes.
- 3Tell Notis in one instruction to update only the specified details on the Stripe customer whose ID is included in the webhook, and report when the ID is missing.
- 4Choose the Notis webhook trigger and a run report channel.
- 5Test with one real customer update and check the Stripe record.
Questions about this workflow
Does this workflow search Stripe by a WhatsApp phone number?
No. Include the Stripe customer ID in the webhook so Notis can identify the intended customer.
Will fields not mentioned in the request be cleared?
No. Stripe's update action changes only provided details; unspecified fields remain unchanged.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Stripe. A trigger fires from one place; an action lands in another.
2chat triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
2chat and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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