Connect related Jira issues mentioned in WhatsApp
Make related work easier to find when a conversation connects two Jira issues.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Link Issues
Links two jira issues using a specified link type with optional comment.
Why this helps
Teams may know two issues are connected from a chat but never record that relationship in Jira.
- Make cross-issue context visible in Jira.
- Help teammates find connected work.
- Avoid linking issues when the relationship is unclear.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for related issues.
- 3Tell Notis to link the two Jira issues named in an incoming WhatsApp message only when the relationship and both issue keys are clear, and to report ambiguity.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real conversation that identifies two related Jira issues.
Questions about this workflow
Does the workflow choose a link type?
The link action requires a configured link type. Include the relationship you want in the instruction and confirm the type is available in Jira.
What if only one issue key is mentioned?
The instruction should have Notis skip the link and report that a second issue reference is needed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Jira. A trigger fires from one place; an action lands in another.
2chat triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
2chat and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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