Keep WhatsApp feature requests in Jira
Save the request and its context so a good idea does not disappear into a busy chat thread.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
Feature requests arrive informally, making it easy to lose the underlying user need or forget to review the idea.
- Keep requests in the team's planning backlog.
- Capture the problem the requester wants solved.
- Make it easier to review similar feedback together.
Setup
Build it in a few focused steps.
- 1Connect 2chat and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for feature requests.
- 3Tell Notis to create a Jira issue for a feature request in the incoming WhatsApp message, summarizing the requested outcome and the reason given.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real feature request sent to the Notis webhook.
Questions about this workflow
Can Notis decide whether a feature should be built?
It can summarize the request and stated need, but product prioritization still depends on your team's criteria and evidence.
What if the message is only a vague idea?
Notis can record what was said and mark the user need or expected outcome as unclear.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link 2chat to Jira. A trigger fires from one place; an action lands in another.
2chat triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
2chat and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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